Electrical Training Center
65 Elm St
Copiague, NY 11726
Phone: 631 226-8021
STUDENTS & STAFF CAN VIEW/HEAR UPDATED STATUS INFORMATION VIA THE FOLLOWING METHODS
In the event of a storm: FOR ADDITIONAL UPDATES, PLEASE VISIT OUR WEBSITE ELECTRICALTRAININ
CENTEREDU, TWITTER PAGE
https://twitter.com/etc65official, WALK 97.5 WEBSITE OR LISTEN TO WALK 97.5 OR CALL THE SCHOOL AT
LISTEN TO THE
VOICEMAIL FOR INFORMATION.
Complaints to BPSS
A grievance may also be directed to the attention of the New York State Department of Education, Bureau of Proprietary School Supervision, 116 West 32nd Street, 5th floor, NYC, NY 10001.
The steps you need to file a complaint are:
If you are or were a student or an employee of a Licensed Private or Registered Business School in the State of New York and you believe that the school or anyone representing the school has acted unlawfully, you have the right to file a complaint with the New York State Education Department.
You may make complaints about the conduct of the school, advertising, standards and methods of instruction, equipment, facilities, qualifications of teaching and management personnel, enrollment agreement, methods of collecting tuition and other charges, school license or registration, school and student records, and private school agent.
The steps you must take to file a complaint are:
1. Write to the New York State Education Department at 116 West 32nd Street, 5th floor, NYC, NY 10001 or telephone the Department (212) 643-4760, requesting an interview for the purpose of filing a written complaint. Bring all relevant documents with you to the interview, including an enrollment agreement, financial aid application, transcripts, etc.
An investigator from the department will meet you and go through your complaint in detail.
2. If you cannot come for an interview, send a letter or call the office to request a complaint form. You must complete and sign this form and mail it to the office. Please include with it copies of all relevant documents. You should keep the originals. You must file a complaint within two years after the alleged illegal conduct took place. The Bureau cannot investigate any complaint made more than two years after the date of the occurrence.
3. The investigator will attempt to resolve the complaint as quickly as possible and may contact you in the future with follow-up. You should provide all information requested as quickly as possible; delay may affect the investigation of our complaint. When appropriate, the investigator will try to negotiate with the School informally. If the Department determines that the violations of law have been committed and the School fails to take satisfactory and appropriate action, then the Department may proceed with formal disciplinary charges.
4. In addition to filing a complaint with the Department, you may also try to resolve your complaint directly with the School. Use the school’s internal grievance procedure or discuss your problems with teachers, department heads, or the School director. We suggest that you do so in writing and that you keep copies of all correspondence to the School. However, the School cannot require you to do this before you file a complaint with the New York State Education Department. If you do file a complaint with the Department, please advise the Bureau of any action that you take to attempt to resolve the grievance.
Complaints to ACCET refer to Document 49.1 www.accet.org/documents-form (as shown below):